Express Trascked Shipments
Personal Customer Service
Shop from a local Shop
1.0 Privacy (Google Translated)
1.1 Protection of Privacy (Google Translated)
The information you provide is governed by the New Privacy Code (Legislative Decree. N. 196 of 30 June 2003 - OJ 29/07/2003) and will be processed in written form, or electronically by authorized personnel, who may have access to the data necessary to the management of the requested service. May be aware of your personal information by the employees within the company as well as those in charge of the management and maintenance of computer systems. The data will not be shared or sold to third parties, except for the necessary contractual or legal obligations. Failure to consent to the processing of data makes it impossible to provide the services requested.
We remind you that we recognize the rights of the art. 7, law. 196/2003 in particular, the right to access their personal information, to request correction, updating and cancellation if incomplete, incorrect or collected in violation of the law, and to oppose their processing for legitimate reasons by submitting your application the Data Controller: Nicole Nicoletta Tonioli, c.so Mazzini 134, 47121 Forli - Italy or by email: firstname.lastname@example.org
1.2 Protection of Privacy in Electronic Commerce (Google Translated)
Under Article. 13 of Legislative Decree no. 196/2003, the personal data provided by the Customer are collected by electronic means, paper and treated by manual processing, and electronic tools; these data are not disclosed to other parties except to companies directly connected to Nicole Nicoletta Tonioli, couriers and freight forwarders for the requirements related to the delivery of goods, and organizations and agencies for the sole purpose of being able to send the e-mail relating to contributions collected. The data provided through the request form, will be treated to meet the expressed demands of the customer and to comply with legal obligations related to civil, tax, accounting, for the purposes of administrative management, as well as for sending information commercial or advertising material, information, promotional or sales, for collection points, to run on award shows and promotional initiatives. The personal data held by the company E 'Style Ltd. They are provided directly by the time of registration through the request form or the order form. The provision of data is optional; it is understood that some data requested, and precisely those marked with an asterisk are required in order to process the order and, it follows that, if not supplied, their absence does not allow the completion of the purchase procedure and, therefore, , sending the order. It should be noted, however, that even in the event that for any reason the purchase procedure can be completed without providing the compulsory data, the order received will not be accepted and will not run if not as a result of communication Statements by the customer that will remedy the omission, the receipt of which will be effective and course all subsequent contract terms described in these conditions. The data controller is Nicole Nicoletta Tonioli in the person of its director, controller, (to which the customer can ask to assert their rights as per art. 7 of Legislative Decree no. 196/2003, the following address: Nicole Nicoletta Tonioli, c.so Mazzini 134, 47121 Forli - Italy or by email: email@example.com
2.1 Description of the service offered. (Google Translated)
Nicole Design Store relies on three main vectors for the delivery and the ability to collect the goods in the store, even at particular times, and convenience of the customer (by appointment).
TNT / SDA (or courier the same capacity) ensures fast delivery from 48 to 72 hours anywhere in the world, offering the service insured shipping (costs excluded from tariff free delivery and only available on special request).
Bike couriers active area of Forli itself as an innovative service that allows the customer to have the goods at home at a cost almost negligible, from 1 to 10 euro, within the first 90 minutes from the time of ' despatch.
2.2 Shipments to Italy (Cap disadvantaged excluded)
Nicole Design Store offers its customers a personalized service of Italy's free delivery (free shipping) from 49 euro. This way we can always guarantee the best prices in the market of many products. From this threshold are excluded all the locations listed in 2.4
2.3 Shipments to Italy (for disadvantaged Cap)
In the event that the package was to be delivered in one of the following areas, shipments, to be free, they will require a minimum order of € 69 ivati.
The way locations are Sicily, Sardinia, Calabria and Venice (common).
2.4 Responsibility for the delivery
Nicole design store is responsible for re-send your product and or lost by the carrier or damaged joint, just in case the customer has:
_ Required shipping insurance
The two conditions above-mentioned shall occur simultaneously in the case of a damage and individually (insurance) in the case of loss.
The condition "insurance has a cost of up to EUR 8 orders of 800 Euros including VAT.
2.5 shipping COD (SERVICE SUSPENDED)
The cash on delivery is performed by Nicole design store by express courier DHL. The cost of this service is always applicable to EUR 7 plus 2% of the order total. This cost can be summed to the normal shipping costs, according to the conditions reported 2.2 and 2.3.
2.6 International Shipping Methods
If you are ordering from an internet network based outside UE borders or if your address of delivery is outside UE borders, each amount displayed is VAT Excluded (NO TAX).
If your addrees of delivery is outside UE borders you may have extra costs such as local Taxes and Custom Fees.
Nicole di Tonioli Nicoletta mainly offers two levels of service for international delivery depending on customer Address and Order Weight/Size:
Economy Express // Express service (Suggested for extra UE and subjected to custom /export shipment - Available Worldwide): Same service level offered for Italian Address deliveries, fully trackable, SMS/Email service notification, guaranteed shipment, delivery confirmation only by customer's signature, organized (time/date) delivery. Fast (2 to 7 working days worldwide) and all-inclusive (tax excluded for EXTRA-UE, custom import service fee always included). No refund provided in case of lost of the goods if "Insurance on shipment service" not requested specifically by the customer via email at firstname.lastname@example.org (extra fee applied)
Posta Raccomandata Internazionale via Poste Italiane (suggested as cheapest method for UE Customers only - Available Worlwide): this is a cheap, non fully tracked and no signature service run by local postal/postage services. This service is tracked and guaranted by Nicole di Tonioli Nicoletta responsibility from the local post office (Usually Forlí 1 Piazza Saffi Office) to the Centro Scambi Internazionali (International Exchange Office) located at the Italian Border. For that kind of shipment, Nicole di Tonioli Nicoletta responsibility ceases from the Italian border and it is Customer's/buyer's duty and responsibility to take care of the delivery. In any occasion, any refund request or claim are not accepted if the shipment gets lost after the acceptance by the "Centro Scambi Internazionali", as displayed by the tracking number check. No insurance service available, delivered in 5 to 30 working days (or more, depending on customer/buyer local postage service), Custom Fees for importation are not included.
As of there is no free international delivery service, in any case the customer asks for the cancellation of the order or the recess from the contract of sale after the first date of shipment (in accordance to tracking number and parcel or postal service receipt), the return or the change of the goods, no refund or credit will be given for the amount of the "delivery fee" amount paid while placing the order.
PLEASE NOTE - For all EXTRA UE orders: Nicole di Tonioli Nicoletta includes customer details and contacts in each export invoice and export package slip. It is important for a correct delivery that the customer keeps his availability at the contacts provided. Any resposability of Nicole di Tonioli Nicoletta ceases in any case of missing contact with the customer or non acceptance for non paid extra fees.
2.7 Forbidden Delivery Items Discalimer
The complete catalogue may not be available for your address and some items are “pickup at the store only” For these items, any delivery form from the "pickup at the store", will cause the payment module not to accept the payment processing procedure. Unfortunately, due to EU latest consumers right, we are not allowed to block the order before the payment, but we kindly ask you to respect the following conditions:
Marius Fabre: Black Soap 20L and 10L is Pickup Only
Chabaud: All perfumes are Pickup Only (or delivered upon safe delivery quotation)
Crosley: Crosley Cruiser Teal e White Sand (exclusive for local stores) and Crosley C10, C6 and Landon (due to fragility or Heavy Weight) are pickup only
In case of return from the local Custom (both custom of origin or custom of addressee), the returned item will be inspected for integrity and Nicole di Tonioli Nicoletta will proceed with the refund of the total amount of the transaction subtracted of the delivery fee. The refund will be issued as fast as possible, but, at the latest, in 30 days from the date of return of the parcel from the custom.
3.0 Conditions for Foreign Exchange and Returns (Google Translated)
We inform our esteemed customers that the change or the return of the goods is borne by the customer. We invite you to make a careful choice when buying to avoid additional expenses. Change or return of the product depend on the conditions listed below in 3.1 and 3.2.
3.1 Changes (Google Translated)
Given the overall completeness and wealth of information that they enjoy our product sheets, images that always reflect the treated product, in accordance with EU standards for consumer protection, Nicole design store reserves the right to subtract possible refund or exchanges the value of the shipment only in the case of the "courier".
In the event that the customer had this need, should first of all make sure that the object in his possession was not he ever used it never opened because it does not become valid change recapitatici products not in their original form. Qual'ora the product complied with this condition, the customer, with equity, will have up to 14 days from the date of issuance of the receipt for us to recover the product and if the fourteenth day fall in a non-working day, the term will expire on the next working. In the event that the change was accepted, the customer is entitled to replace it with a value equal to or greater than the original order subtracted from 6 €. The shipment to the customer of the new product will be borne by the latter (+ € 6). Otherwise, that product sent but not in accordance with the above-stated conditions, the customer will again bear the cost of the shipment to the address if you would get back the product (+6 €).
3.2 Returns (Google Translated)
Once ascertained it its conformity with requirements in the customer's possession with the condition set out in 3.1 in bold type, the customer can send the product at its own expense to our office. Accepted the return, it will be our duty to issue a voucher from the order value provided for reference / single object subtracted 6 euro expendable in our online shop no later than one year from date of issue. It is recalled that this voucher can be spent on our entire catalog, including objects in promotion, because there is a good discount but simply a reimbursement arrangements in line with European standards for e-commerce. They do not accept returns for products with shipment declared more than 2 working days.
4.0 Prices, Conventions, Discounts and Promotions (Google Translated)
4.1 List (Google Translated)
The retail prices shown in the online shop, not influenced by agreements available in the store, they are closely linked to the price list of the individual product, including VAT. The only viable promotions in your cart during checkout are made available or advertised through newsletters or voucher TopNegozi.it
The price of the products bearing the logo "online" are reserved for those who buy online and often do not correspond to the prices shown in the store (can be both more is less).
4.2 Conventions & Discount Coupons (Google Translated)
Any agreements, unless indicated by official communications via promotional banners on the website or newsletter, are only valid for purchases made at our headquarters in Forli, in the course Giuseppe Mazzini 134 in Forlì. You will still need to use a voucher issued specifically to take advantage of these discounts.
The customer has a duty to gather information on the conditions of such discount coupons applicable because the retailer is considered free dall'annullare orders for which a discount was applied not compatible order made.
Voucher Students: For the sole customers when the order will signal the opportunity to prove their affiliation to a university or secondary school by sending a copy of your badge will be entitled to a 10% discount with no minimum purchase, shipping costs , up to an amount equal to 100 € VAT included; exceeded that amount, applying the same conditions, the discount to be applied will be 15%. This discount will be paid in the form of vouchers to be spent in an order following the reference.
They are excluded from any promotion Voucher (newsletter, students, top shops etc ...) the following products:
• Woouf Collection(pillows and ottoman)
• Lomography Lomo Instant Camera (in all 6 versions available)
• Lomography films 110, 120 and 135 mm
• Fujifilm films and 135 mm mini instax
Any orders that do not meet these conditions, they will be validated by the store and the customer is not entitled to any claims for delays / cancellation costs as transaction should read and understand each of the points in this document.
4.3 Discounts and Promotions (Google Translated)
For purchases of products on offer, any additional vouchers activated by the customer on the truck and then the order will make the latter invalid because only as a condition of sale, we want to impose the non-cumulation of the above with other promotions toiletries.
4.4 Best Price Guaranteed (Google Translated)
Nicole design store offers its customers the service "Best Price Guarantee". It is to ensure that all those they could find our products at lower prices, not in promotion / exhausted, in other marketplaces a discount of 10% from the price of the competitor, in compliance with the above-reported.
For any further information please send us an email here